1. What type of product do you offer?
We offer pour-over coffee kettles designed to provide better control and a more enjoyable coffee brewing experience.
2. Where are orders shipped from?
All orders are shipped from the United States.
3. How quickly are orders processed?
Orders are processed on the same day they are placed, provided the order information is complete and payment has been successfully confirmed.
4. How long does shipping take?
The estimated shipping time is 0–1 day after order processing.
5. Can I return my purchase?
Yes. Return requests can be submitted within 30 days of receiving your order, subject to the conditions outlined in our Return Policy.
6. How long does a refund take?
Once an approved return has been processed, the refund is expected to reach the original payment method within 3 days. The exact timing may depend on your payment provider or financial institution.
7. How do I request a return?
Please contact us at help@www.clovertagble.shop with your order number and a brief description of your return request. Our support team will provide the applicable instructions.
8. Are purchases one-time payments?
Yes. All purchases are one-time transactions. We do not offer subscriptions, recurring billing, or automatic renewals, and you will not be automatically charged for future purchases.
9. Is the inventory limited?
Yes. Due to continued losses, the merchant has decided to clear the remaining inventory at a loss. Products are therefore subject to available stock and may sell out without prior notice.
10. How can I contact customer support?
For questions about products, orders, returns, refunds, or other concerns, please contact us at:
Email: help@www.clovertagble.shop
We will do our best to provide clear and helpful assistance.